Our Service

The VapoShop team is fully dedicated to providing exceptional products and service at every step of the way. We don’t believe in misleading customers with over-hyped marketing and understand the value of each and every customer.

Trust is important for any online business and we like to earn it instead of talk about it, but these are some of the aspects of our service that we’re particularly proud of:

Free shipping in the European Union

Vaporizers are already costly enough, so we offer free shipping to all European Union countries for orders of 50 Euro or more. We ship all our orders in discreet packages and always within one workday of receiving payment. All packages are fully insured against loss.

Everything you need

There are many vaporizers out there and unfortunately just as many cheap copies. We make sure we separate the good from the bad, offering only the vaporizers that meet our high standard of quality, brands you know with vaporizers you can trust to work as advertised.

Exceptional service

Our small but passionate team lives and breathes vaporizers and is here to help you with all your questions and issues. We’ll treat you like a human being, with respect and professionalism, both before and after a purchase. If you’re not happy, we’ll do whatever we can to change that.

Warranty guarantee

All vaporizers carry at least a one year warranty. This means that warranty service for repairs or replacement is available at no charge for twelve months from the date of purchase. Please contact us for more information.

Great return policy

Sometimes you’re just not happy with a product. We’ll do what we can to alleviate the problem, but if you want to return a product we don’t make a fuss. In fact we offer a 30-day money back guarantee for the full purchase price.