FAQ for: Arizer Extreme Q

  • ben: 2014-03-31 23:24:43
    how does the warranty works? Cause I've read multiple times that Arizer considered their warranty valid only if the product was bought "from authorized reseller" : are you one of those (they don't give a list on their website) or do you know something about their warranty policy?
    Thanks in advance :)
    Hello Ben,

    We are an authorized reseller of Arizer products. Should there with a problem with your Extreme-Q, then we will be glad to assist you in repairing or replacing the unit. For more information, see /info/our-service/. Feel free to contact us should you have any further questions.
  • ben: 2014-04-02 19:04:00
    Thanks for your nice answer :).
    If I may, I have another question : could you tell me, roughly, how does the material chamber in the extreme Q compares to the one in the Arizer Solo, capacity wise?
    Thanks again!
    Hi Ben,

    The Extreme-Q has a significantly larger material chamber than the Solo, roughly 1,5 to 2 times the size. I hope this answers your question!

  • Dave: 2014-09-01 17:03:28
    Hi, is warranty for this model 1 or 3 years? Thank you in advance..
    We offer a 2 year warranty, while there is a 3 year factory warranty on the product - effectively meaning Arizer will honour this last year of warranty.
  • Mark: 2016-01-19 19:25:07
    Any chance I can purchase a replacement remote control for the Extreme Q?
  • ALEX RAU: 2018-11-20 11:34:59
    Is it possible to buy a replacement glass tough bowl? The one with the silicone padding around it. I accidentally broke mine.
    Hi Alex, yes that is possible. You can find it here: /vaporizer_accessoires/vaporizer-parts/arizer_tuff_bowl/

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