FAQ for: Ascent vaporizer

  • sara: 2014-01-21 02:30:04
    Does this have a warranty?
    Yes, all VapoShop vaporizers have at least one year warranty. The DaVinci Ascent offers two years of warranty.
  • aris: 2014-02-24 22:27:25
    battery spare part, is it disponible?
    Hi Aris, The Ascent comes with a built-in, non-user replaceable battery. In case of failure you can send it back to us, and we will repair or replace it. There is a warranty of 90 days on the Lithium-ion battery.
  • Illy: 2014-04-14 11:58:53
    Hi, when do you expect to have carbon fiber model in stock?
    We expect a new shipment this week (around April 16). Apologies for the inconvenience!
  • Gabriel: 2014-05-10 00:17:31
    Hi! Accordin to Ascent's website the package includes the following:
    1 Ascent Vaporizer
    2 Glass Mouthpiece Stems
    2 Glass Internal Stems
    2 Glass Oil Jars
    1 110-240v Wall Charger
    1 Carrying Satchel
    Does this package contain the same accessories, or do you have to buy some of them separately?

    Kind regards,
    Hi Gabriel,

    When purchasing an Ascent with us, all those accessories are included in the box.
  • Nicola: 2014-10-14 21:44:01
    Hi, is the wall chargher an European plug? Or a UK/US plug?
    I'm from Italy.
    Thank you
    All our products come with a EU (220v) plug.
  • Pavel: 2015-07-27 16:36:30
    Is it possibleto buy only the charger? I lost mine.
    We currently don't sell the charger as accessory, but please contact our customer support at info@vaposhop.com, and we'll be happy to help you out with a replacement charger!

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