Shipping info
UK customers: please be advised that as of 1/01/2021, duties or import taxes may apply and be collected at the time of delivery. In case duties and taxes are applied, these will be determined by the UK's customs agency and generally assessed based on order value, taxable threshold and country of origin.
Where do we ship?
Andorra Austria Bulgaria Croatia (Hrvatska) Czech Republic Denmark Estonia Finland France (except DOM TOM) Germany Gibraltar Greece Hungary Ireland Italy Latvia Liechtenstein Lithuania Malta Monaco Netherlands Norway Poland Portugal Romania Slovakia Slovenia Spain Sweden Switzerland United Kingdom
Please note: Till further notice we are not sending Vaporizers and accessories to Belgium, Iceland and Luxembourg.
Till further notice we are not sending Vaporizers to the Netherlands.
Free shipping policy
See below our free shipping cost policy for our delivery countries:
- Netherland: 4,5€ shipping costs and free shipping for all orders over 50€.
- Germany, UK and France: 6,5€ shipping costs and free shipping for all orders over 100€.
- Denmark, Italy, Monaco, Czech Republic, Poland, Austria, Spain, Finland, Ireland, Portugal, Sweden, United Kingdom/Northern island, Switzerland, Channel Islands (Guernsey), Channel Islands (Jersey), Liechtenstein, Norway, San Marino: 9,5€ shipping costs and free shipping costs for all orders over 125€.
- Bulgaria, Estonia, Greece, Croatia, Hungary, Lithuania, Latvia, Romania, Slovenia, Slovak Republic, Canary Island: 24€ shipping costsfor all orders.
Estimate Shipping
Our delivery service dispatches orders Monday to Friday.
See the list below for estimated time of arrival.
- 1-2 days: Netherlands
- 3-4 days: Austria, France (except DOM TOM), Germany, Italy, Poland, Slovakia, Slovenia, Sweden
- 4-5 days: Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, Greece (various locations in Greece could experience further delays), Hungary, Iceland, Ireland, Latvia, Liechtenstein, Lithuania, Malta, Monaco, Norway, Portugal, Romania, Spain, Switzerland, United Kingdom
Please take into account that, due to the current COVID-19 measures, our carriers and postal services may experience additional delays. Please be patient and know that as soon as you get an order confirmation email, we will have your order processed and sent out within 24 hours. We advise you to frequently check your track & trace link for any updates.
Discreet shipping
We send all our orders in discreet packages that are fully insured. In case of a lost package our team will do whatever they can to deliver what you paid for. We strongly believe good service doesn't stop at a sale.
You will receive an email with a tracking code once your package has been shipped.
Shipping Taxes
Important note for our customers from non-EU countries such as United Kingdom, Switzerland and Norway: Items imported into United Kingdom, Switzerland and other non-EU countries need to obtain customs clearance. This means you can be asked to pay additional costs upon delivery: (statutory) VAT and certain customs clearance fees. These costs will not be reimbursed by VapoShop.
See for further explanation of these additional costs this informative video from Swiss Post.
Please contact us for questions about the status of your package.