Exciting times! We're improving our logistics infrastructure to offer you faster and better service. We anticipate minimal disruptions as we switch over, but your orders may incur slight delays over the coming week. Thank you for your patience!
UK customers: please be advised that as of 1/01/2021, duties or import taxes may apply and be collected at the time of delivery. In case duties and taxes are applied, these will be determined by the UK's customs agency and generally assessed based on order value, taxable threshold and country of origin.
Where do we ship?
Andorra Austria Bulgaria Croatia (Hrvatska) Czech Republic Denmark Estonia Finland France (except DOM TOM) Germany Gibraltar Greece Hungary Iceland Ireland Italy Latvia Liechtenstein Lithuania Malta Monaco Netherlands Norway Poland Portugal Romania Slovakia Slovenia Spain Sweden Switzerland United Kingdom
Please note: Till further notice we are not sending Vaporizers and accessories to Belgium and Luxembourg.
Free shipping policy
All EU orders over € 50 are shipped free of charge. The minimum order amount is € 15.
See the list below for estimated time of arrival. Exact shipping costs - for orders up to € 50 - will be calculated when you place an order.
- 1-2 days: Netherlands
- 3-4 days: Austria, France (except DOM TOM), Germany, Italy, Poland, Slovakia, Slovenia, Sweden
- 4-5 days: Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, Greece (various locations in Greece could experience further delays), Hungary, Iceland, Ireland, Latvia, Liechtenstein, Lithuania, Malta, Monaco, Norway, Portugal, Romania, Spain, Switzerland, United Kingdom
Please take into account that, due to the current COVID-19 measures, our carriers and postal services may experience additional delays. Please be patient and know that as soon as you get an order confirmation email, we will have your order processed and sent out within 24 hours. We advise you to frequently check your track & trace link for any updates.
We send all our orders in discreet packages that are fully insured. In case of a lost package our team will do whatever they can to deliver what you paid for. We strongly believe good service doesn't stop at a sale.
You will receive an email with a tracking code once your package has been shipped.
Important note for our customers from non-EU countries such as United Kingdom, Switzerland and Norway:
Items imported into United Kingdom, Switzerland and other non-EU countries need to obtain customs clearance. This means you can be asked to pay additional costs upon delivery: (statutory) VAT and certain customs clearance fees. These costs will not be reimbursed by VapoShop.
See for further explanation of these additional costs this informative video from Swiss Post.
Please contact us for questions about the status of your package.